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BUSINESS POLICY

The management of IMPROVING formulates and declares the following Business Policy for all employees and interested personnel:

  • Improving Logistics & Consulting, S.L.
  • Waycess Way To Success, S.L.
  • The Only Way Is UP, S.L.
  • Working Basilar, S.L.

 

THIS IS EVERYONE’S COMMITMENT!

Our mission:

To offer our customers storage, repackaging, transport, reworking, and sorting services that are 100% in line with their expectations and respectful of the environment.

Vision:

To become a benchmark as an auxiliary company with a long-term approach for our customers, both in terms of the quality of our services and our respect for the environment.

Values:

  • Customer focus
  • Technical and production capacity
  • Knowledge of industry conditions

 

The Business Policy, which includes IMPROVING’s Quality and Environmental Policy, which the Management has been implementing, is mainly based on:

  • Meeting the needs of stakeholders.
  • The economic progress of the organization.
  • The social and human advancement of its personnel and the environment.

In order to achieve the above, the Management makes the following commitments, which are made public for both internal and external purposes. IMPROVING is committed to:

  1. Maintain a Quality and Environmental System to demonstrate our ability to meet the requirements of our most important asset, our staff and our customers.
  2. Know and comply with applicable legal and regulatory requirements, as well as those voluntarily subscribed to by the organization, verifying that all interested parties comply with these requirements and establishing the necessary mechanisms to do so, continuously improving the Integrated Management System.
  3. Provide the system with an organized structure, according to the requirements of each moment, with the necessary and appropriate resources to carry out its commitment to quality and the environment.
  4. Through the identification and review of objectives, we remain on the path of continuous improvement in order to enhance productivity, stimulate creativity, initiative, and a sense of responsibility among our staff.
  5. Identify the current and future needs of our customers and other stakeholders, fostering relationships with them, meeting their requirements, and striving to meet their expectations by offering the best solutions through internationally recognized models.
  6. Ensure the security of the information we hold and use in our business for all stakeholders.
  7. Ensure the safety of the facilities and products we store throughout our value chain and promote a culture of physical and food safety throughout the organization. Ensure compliance with regulatory requirements and awareness of food safety hazards through the availability of adequate training and resources for workers.
  8. Plan prevention by integrating it with technology, work organization, social relations, and the influence of environmental factors at work, while providing safe and healthy working conditions to prevent work-related injuries and health deterioration.
  9. Achieve sustainable growth, minimizing and evaluating the environmental impacts that our activity may cause in order to prevent, eliminate, or reduce them. Protecting the environment through the sustainable use of natural resources and efficient use of energy, optimizing the use of raw materials and promoting waste reduction, reuse, and recycling practices, mitigating climate change, and protecting biodiversity and ecosystems.
  10. Involve, motivate, train, and inform all staff members and stakeholders so that they are engaged in Occupational Health and Safety, Quality, and Environmental matters, as well as provide them with the information and resources necessary to achieve the objectives set.
  11. Invite every single person belonging to the organization, and its suppliers, to commit to collaborating honestly in the achievement of this Policy and the objectives derived from it.

06/03/2025