{"id":11443,"date":"2026-06-15T07:47:19","date_gmt":"2026-06-15T06:47:19","guid":{"rendered":"https:\/\/improlog.com\/?page_id=11443"},"modified":"2026-06-15T17:31:09","modified_gmt":"2026-06-15T16:31:09","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/improlog.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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  1. General Information<\/strong><\/li><\/ol>

    The purpose of this Privacy Policy is to inform users of www.improlog.com about the processing of their personal data by Improving Logistics & Consulting, S.L., as the data controller, in accordance with Regulation (EU) 2016\/679, the General Data Protection Regulation, and Organic Law 3\/2018 on the Protection of Personal Data and the Guarantee of Digital Rights.<\/p>

    Improving Logistics & Consulting, S.L. will process personal data in a lawful, fair, transparent, appropriate, and relevant manner, and will limit such processing to what is necessary in relation to the purposes for which it is processed.<\/p>

    1. Identity of the Data Controller<\/strong><\/li><\/ol>

      The data controller for the personal data processed through the website is Improving Logistics & Consulting, S.L., with Tax ID B97336424 and registered office at Calle Charles Robert Darwin 28, 46980 Paterna, Valencia. Users may contact the data controller via email at info@improlog.com. The website covered by this Privacy Policy is www.improlog.com.<\/p>

      1. Categories of personal data processed<\/strong><\/li><\/ol>

        Improving Logistics & Consulting, S.L. may process different categories of personal data depending on the form, service, communication, or feature used by the user. In general, the following data may be processed: identifying data, contact data, professional data, company data, data included in communications or requests submitted by the user, resume data if job applications are submitted, browsing data, and, where applicable, data related to the use of the whistleblowing channel.<\/p>

        In the whistleblowing channel, the data necessary to record, analyze, process, and investigate the received communication may be processed, including the whistleblower\u2019s identifying and contact information when they are not acting anonymously, data on affected individuals, data on mentioned third parties, reported facts, provided documentation, and any other information strictly necessary for managing the case.<\/p>

        1. Purposes of processing, legal bases, and retention periods<\/strong><\/li><\/ol>

          4.1. Contact form, inquiries, and requests for information<\/strong><\/p>

          Purpose. To manage, process, and respond to inquiries, requests for information, commercial communications, or requests submitted by the user via the website, email, telephone, or other enabled contact channels.<\/p>

          Legal basis. The legal basis will be the data subject\u2019s consent when the inquiry is submitted voluntarily, as well as the implementation of pre-contractual measures when the request relates to the contracting or potential contracting of services from Improving Logistics & Consulting, S.L.<\/p>

          Retention period. The data will be retained for as long as necessary to address the request and, subsequently, for the duration of any applicable statutes of limitations regarding legal liabilities.<\/p>

          4.2. Management of contractual or pre-contractual relationships<\/strong><\/p>

          Purpose. To manage contractual or pre-contractual relationships with clients, suppliers, partners, professional contacts, and potential clients, including the preparation of proposals and quotes, the provision of logistics services, operational coordination, billing, support, service communications, administrative management, and compliance with legal obligations.<\/p>

          Legal basis. The legal basis will be the performance of a contract or the implementation of pre-contractual measures requested by the data subject. Where applicable, processing may also be based on compliance with legal obligations applicable to Improving Logistics & Consulting, S.L., particularly in commercial, tax, accounting, labor, administrative, or security matters.<\/p>

          Retention period. The data will be retained for the duration of the contractual or pre-contractual relationship and, after its termination, for the periods required by law to address potential liabilities.<\/p>

          4.3. Applications, Recruitment Processes, and the \u201cWork Here\u201d Section<\/strong><\/p>

          Purpose. To manage unsolicited applications or job applications submitted by individuals interested in working at Improving Logistics & Consulting, S.L., assess the professional profile, contact the applicant, conduct recruitment processes, and, where applicable, formalize the corresponding employment or professional relationship.<\/p>

          Legal basis. The legal basis is the data subject\u2019s consent when voluntarily submitting their application and, where applicable, the implementation of pre-contractual measures at the candidate\u2019s request.<\/p>

          Retention period. The data will be retained for the duration of the corresponding selection process. If the application is not selected, it may be retained for a reasonable period for future vacancies, unless the data subject requests its deletion beforehand. As a general rule, it is recommended not to retain unselected applications for a period exceeding twenty-four months without renewing consent.<\/p>

          4.4. Commercial, Informational, or Promotional Communications<\/strong><\/p>

          Purpose. To send commercial, informational, or promotional communications regarding services, news, content, activities, or projects of Improving Logistics & Consulting, S.L. related to logistics solutions, warehousing, handling, transportation, engineering, technology, auxiliary services, and corporate activities.<\/p>

          Legal basis. The legal basis will be the data subject\u2019s consent when expressly requested. In the event of a prior contractual relationship, Improving Logistics & Consulting, S.L. may send communications regarding services similar to those contracted, provided that information society services regulations permit it and the recipient is offered a simple and free means to object.<\/p>

          Retention period. The data will be retained as long as the user does not withdraw their consent or object to the sending of commercial communications, without prejudice to the retention necessary to demonstrate compliance with legal obligations.<\/p>

          4.5. Whistleblowing Channel and Internal Reporting System<\/strong><\/p>

          Purpose. To manage the whistleblowing channel and, where applicable, the Internal Reporting System of Improving Logistics & Consulting, S.L., including the receipt, registration, preliminary analysis, acceptance or rejection, investigation, processing, resolution, adoption of measures, communication with the whistleblower, protection of whistleblowers and affected individuals, prevention of retaliation, and compliance with legal obligations regarding whistleblower protection and the prevention of violations.<\/p>

          Legal basis. The legal basis shall be compliance with legal obligations applicable to Improving Logistics & Consulting, S.L. and, where applicable, the public interest or the legitimate interest in preventing, detecting, and investigating irregularities, illegal acts, or regulatory breaches within the organization. When special categories of data are processed on an exceptional basis, such processing shall be limited to what is strictly necessary and shall be carried out in accordance with the authorizations provided for in applicable regulations.<\/p>

          Retention period. The data will be retained for the time necessary to decide whether to initiate an investigation and to process the corresponding case file. Data that is not necessary shall not be retained, and unprocessed communications shall be deleted or anonymized in accordance with the timeframes set forth in applicable regulations. The information necessary to demonstrate the system\u2019s operation and to fulfill legal obligations may be retained for the legally required periods, with access limited to authorized persons.<\/p>

          Specific recipients. Data from the whistleblowing channel may be processed by internal persons or bodies authorized to manage the system, by data processors providing technological or legal support, by competent public authorities when necessary, and by judicial bodies, the Public Prosecutor\u2019s Office, law enforcement agencies, or other authorities when legally applicable.<\/p>

          4.6. Management of Cookies, Analytics, and Browsing Preferences<\/strong><\/p>

          Purpose. To manage user consent regarding cookies, remember technical or language preferences, enable the website to function, and\u2014with prior authorization where necessary\u2014analyze browsing behavior to improve content, performance, and user experience.<\/p>

          Legal basis. Technical or strictly necessary cookies are used to provide the service requested by the user. Analytical, non-essential personalization, advertising, or similar cookies will be used solely on the basis of the user\u2019s consent, when required.<\/p>

          Retention period. Retention periods will be those indicated in the Cookie Policy and in the settings panel available on the website.<\/p>

          1. Mandatory Nature of Data<\/strong><\/li><\/ol>

            Fields marked as mandatory on forms are necessary to process the corresponding request. Refusal to provide such data may prevent the processing of the inquiry, application, hiring, or communication submitted.<\/p>

            The user agrees to provide truthful, accurate, complete, and up-to-date data. If you provide data regarding third parties, you declare that you have sufficient legal grounds to disclose it and, where necessary, that you have previously informed those individuals about the processing of their data.<\/p>

            1. Recipients and Data Disclosures<\/strong><\/li><\/ol>

              Improving Logistics & Consulting, S.L. will not disclose personal data to third parties except where legally required, with the data subject\u2019s authorization, or when necessary for the performance of a contractual relationship or the provision of requested services.<\/p>

              Certain service providers acting as data processors may have access to the data, such as providers of hosting, website maintenance, email, technical support, legal advice, tax advice, risk prevention, recruitment, whistleblowing channel management, or corporate tools. These service providers will process the data in accordance with the instructions of Improving Logistics & Consulting, S.L. and in compliance with the contracts required by data protection regulations.<\/p>

              1. International Data Transfers<\/strong><\/li><\/ol>

                In general, Improving Logistics & Consulting, S.L. will endeavor to process data within the European Economic Area. However, certain technology providers, analytical tools, social media platforms, video platforms, maps, hosting services, or solutions linked to the website may involve international data transfers.<\/p>

                When international transfers occur, they will be carried out with the safeguards provided for in applicable regulations, such as adequacy decisions, standard contractual clauses, binding corporate rules, or other legally valid mechanisms.<\/p>

                1. Security Measures<\/strong><\/li><\/ol>

                  Improving Logistics & Consulting, S.L. implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in order to prevent the destruction, loss, alteration, unauthorized disclosure, or improper access to personal data.<\/p>

                  These measures will be reviewed periodically, taking into account the state of the art, the nature of the data, the risks identified, and the scope of the processing carried out.<\/p>

                  1. User Rights<\/strong><\/li><\/ol>

                    Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, and data portability, as well as the right not to be subject to automated individual decision-making that produces legal effects or similarly significantly affects them.<\/p>

                    To exercise these rights, the user may send a request to info@improlog.com or address it in writing to Calle Charles Robert Darwin 28, 46980 Paterna, Valencia, indicating the right they wish to exercise and providing proof of identity when necessary.<\/p>

                    The user may also file a complaint with the Spanish Data Protection Agency if they believe that the processing of their data does not comply with applicable regulations. The Spanish Data Protection Agency is available at www.aepd.es.<\/p>

                    1. Withdrawal of Consent<\/strong><\/li><\/ol>

                      When processing is based on consent, the user may withdraw it at any time. The withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.<\/p>

                      1. Automated Decisions<\/strong><\/li><\/ol>

                        Improving Logistics & Consulting, S.L. will not make decisions based solely on automated processing that produce legal effects on the user or significantly affect them in a similar manner, unless this is expressly disclosed and the legally required safeguards are applied.<\/p>

                        1. Updates to the Privacy Policy<\/strong><\/li><\/ol>

                          Improving Logistics & Consulting, S.L. may update this Privacy Policy to adapt it to regulatory changes, guidelines from supervisory authorities, technical modifications to the website, or changes in the processing activities carried out. Users are encouraged to review this policy periodically.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          Privacy Policy General Information The purpose of this Privacy Policy is to inform users of www.improlog.com about the processing of their personal data by Improving Logistics & Consulting, S.L., as the data controller, in accordance with Regulation (EU) 2016\/679, the General Data Protection Regulation, and Organic Law 3\/2018 on the Protection of Personal Data and […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11443","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nImproving<\/title>\n<meta name=\"description\" content=\"Improving. 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